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Frequently Asked Questions

Creating a New Login

To start using our Internet ordering system right away, you need to create a new customer login. Once you have finished filling out your profile information, you can begin creating your own personal shopping list or place an order right away.

You can register directly with B.E.C. Office Products. Call Customer Service at 618-877-1912 . If you are already a customer, call us about setting up your custom pricing and contracts online. If you don�t currently have an account with us, please feel free to call us during regular business hours so that we can set you up with additional online discounts and savings.

Your Privacy Counts

We fully comply with the World Wide Web Consortium (W3C) guidelines for consumer privacy and will only use your personal information for in-house processing.

Payments

NET 30 DAYS ON ESTABLISHED ACCOUNTS. WE ALSO ACCEPT MASTER CARD, DISCOVER, AMERICAN EXPRESS AND VISA.

Delivery & Shipping

Contact us for shipping costs and information.

Office Hours

8:30 AM- 5:30 PM MON. - FRI. 9:00 AM - 12:30 PM SAT. CLOSED - SUNDAY

Returns and Credits

30 DAY RETURN POLICY WITH RECEIPT. SPECIAL ORDERS ARE NON RETURNABLE. 7 DAY RETURN POLICY ON PRINTERS, FAXES, COPIERS & FURNITURE. TONERS MUST BE IN ORIGINAL PACKAGE AND UNOPENED. RESTOCKING CHARGES APPLY TO SOME ITEMS